Pezula Nature Retreat

The room was an excellent size and the general facilities were on point. The hotel itself and room felt very special and private with a beautiful view. The hotel was in a good location for getting into Knysna as long as you're driving. The staff were great, particularly the porters who couldn't do any more for you. We would return.

Honestly I don’t even know where to begin, everything was just absolutely perfect! It surpasses many 5 star hotels I have visited in SA and internationally. The staff go above and beyond for every request. The spa facilities are pristine and beautiful. We stayed in the Woodfired hot tub room and it was lovely! Just phone in reception and someone will prep the tub for you, emptied and completely cleaned every morning. Wonderful restaurant and cocktail bar on site. The fireplace in the rooms creates such a cozi atmosphere. I would also like to mention the lovely lady that would do our evening turn down service - she brings such a warm energy, along with all of the other staff at the hotel. I will absolutely be returning.

Everything was exquisite from the service by the staff.. to the place itself- tranquility at its best.. the fire wood now in winter.. Mashudu made us comfortable in our space by accompanying us to the rooms and showing us how everything works.. the reception lady who explains everything in detail.. the food.. the chef is really amazing because the food that is prepared for breakfast is always a new exploration.. the spa .. i wish i could remember all the names but everyone there always has a smile on their face.. we will definitely come back with our family and friends.. this is beyond 10/10

The facilities were great, the ambiance was superb and cleopatra made my wife and I feel welcomed and we got to enjoy all the amenities available at the facility. The Spa was great and the horse riding and Hiking was the highlight for me and my wife as it was the first time i rode on a horse.

Exceptional , I absolutely enjoyed my stay , the facilities are beautiful , food was also nice and staff are so friendly and attentive , special thanks to Mr Bradley and the other staff members who gave us such a warm welcome From the porters who assisted us from getting to our room and to the reception to the waitresses who were also so friendly Me and my partner also enjoyed our spa treatments